Get in Touch With Us
Got a question about one of our crypto casino reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to get in touch with the team at Crypto & Bitcoin Casinos and what we can (and can't) help with.
How to Contact the Crypto & Bitcoin Casinos Team
The best way to reach us is by email. We read every message that comes in and try to reply within two working days, though it can occasionally take longer if we're mid-way through updating our rankings or fact-checking a review.
Write to us at [email protected]. If you can, mention which page your message relates to — whether it's a specific crypto casino write-up, our bonus comparisons, or something else on the site. It helps us route your message to the right person and get back to you faster.
What We Can Help With
We cover crypto and Bitcoin casinos available to players in Singapore, and most messages we get fall into a handful of categories:
- Questions about a specific site — If you want more detail on how a listed casino handles deposits, withdrawal speed, or wagering requirements before you sign up, ask us. We can point you to the relevant section of our reviews or clarify what we found during research.
- Corrections and updates — Crypto casinos change their bonus terms, supported coins, and licensing details fairly often. If you notice something on our site that looks out of date — a bonus figure, a withdrawal limit, a coin no longer supported — please flag it. Accuracy matters to us, and reader reports help us keep pages current.
- Feedback on our rankings — We rank crypto casinos on factors like coin support, game variety, payout speed, and licensing. If you've had an experience that you think should inform how we assess a site, or you disagree with where something sits in our list, tell us why.
- Content suggestions — Want to see us cover a particular coin, a specific game category, or a topic like wallet setup or provably fair gaming in more depth? We're open to reader-driven ideas for what we write about next.
- Partnership or editorial enquiries — If you represent a crypto casino, a payment provider, or another site in this space and want to discuss working with us, introduce yourself and explain what you're proposing.
What We Can't Help With
A few things fall outside what our editorial team can do, so it's worth knowing this upfront:
- We are a review and comparison site, not a casino operator. We can't process deposits or withdrawals, resolve account disputes, or access anyone's casino account. Any issue with a deposit, a stuck withdrawal, or a locked account needs to go directly to the support team of the casino in question.
- We don't provide legal, tax, or financial advice. If you have questions about how gambling with cryptocurrency intersects with Singapore law in your specific situation, or how crypto winnings might be treated for tax purposes, speak to a qualified professional. We can explain what we understand of the general landscape, but we won't present that as formal advice.
- We can't guarantee outcomes at any casino we review. Our ratings reflect research into licensing, game fairness, coin support, and payout speed — they are not a promise of how any individual player's experience will go.
If You're Concerned About Gambling Habits
If you or someone you know is finding it difficult to control gambling — whether at a crypto casino or elsewhere — please mention this when you write to us and we'll point you toward appropriate support resources. Gambling should stay entertainment, not a way to recover losses or generate income, and it carries real financial risk, including the added volatility of holding cryptocurrency itself. Every reader contacting us about a personal concern will get a direct, respectful response, not a form reply.
All crypto casinos referenced on this site are intended for players aged 18 and over (or the legal gambling age in your jurisdiction, whichever is higher). If you're checking eligibility rules for Singapore, our reviews of individual sites and our page on non-GamStop casinos go into more detail on who can realistically play and what to watch for.
Why We Ask for Detail in Your Message
We get a steady stream of enquiries, from crypto-native players asking about on-chain withdrawal speeds to newer readers asking how to set up a wallet before they deposit anywhere. The more context you give us — which casino, which page, what you were trying to do — the quicker we can give you a useful answer instead of a generic one.
What Happens After You Reach Out
Every message is read by a real person on our editorial team, not answered by an automated script. We aim to respond within two working days. During periods when we're actively updating rankings or reviewing new sites, replies may take a little longer, but we do follow up on everything we receive.
Reader feedback genuinely shapes what we publish. If something on this site has helped you, misled you, or simply left you with a question, we'd rather hear about it than not. Thank you for taking the time to visit this page — we look forward to your message.